Privacy/ Terms & Conditions

PRIVACY POLICY

We are committed to ensuring that your information is secure. In order to prevent loss, misuse, unauthorised access, modification, disclosure, alteration, or destruction we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, you should keep in mind that the transmission of information over the Internet is not completely secure or error-free.

 

Range Pilates utilise a third party for bookings and payments, known as Essential Bookings, your personal details will also be managed through their privacy policy.   

 

Range Pilates Studio may collect the following information: 

  • Name

  • Contact information including e-mail address

  • Date of birth

  • Emergency contact person

  • Bank account and/or credit card details

  • Payment history

  • Demographic information such as postcode

  • Other information relevant to customer surveys and/or offers Sensitive information

CANCELLATION POLICY

  • Cancellations need to be made at least 24 hours prior to the start of your class to avoid forfeiting your session. We understand that unforeseen circumstances may arise, however as there are limited spaces available, we need to enforce fair and consistent standards. a session 

  • You are only charged for classes attended OR late cancelled classes. If you are unable to attend your class or session and have given the minimum 24 hours notice, that class or session will not be deducted from your Pack. 

  • Every possible effort is made to hold our Classes as advertised. However, if a Class is cancelled due to instructor circumstances there will be no charge to you.

  • If you are more than 5 minutes late for a class, you may be required to forfeit the right to participate. This is at the instructor's discretion, is for your own safety and out of respect to the other clients.
      

CLASS/STUDIO POLICY

  • All group classes / studio sessions are 50 minutes in duration. 

  • You are required to wear the appropriate exercise clothes to your session, including socks for hygiene reasons.

  • Classes are scheduled on a “first come, first served” basis, please book in advance to avoid disappointment. 

  • All classes and sessions must be pre-booked & pre-paid. 

  • All purchases are non-transferable and non-refundable. Payment is due & payable at the time of booking and can be made via our website 

       'Essential Bookings' or in person at our studio
 

PERSONAL AGREEMENT

  • Members are advised to seek medical advice prior to commencing any exercise program if they are in any doubt about their ability to engage in exercise. Your participation in any form of exercise at Range Pilates Studio is done entirely at your own risk.

  • If you are new to Reformer Pilates you must attend an Introduction Class or Initial Consultation.

  • I agree that Range Pilates Studio is in no way responsible for the safekeeping of my personal belongings while I attend a class. I understand that classes may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Range Pilates Studio or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.  Range Pilates Studio does not assume responsibility for any lost or stolen personal property. If you do become the victim of a theft, immediately report it to a Range Pilates Studio instructor. By booking into a class you automatically agree to the above Terms and Conditions.

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Flaxton, QLD © 2019 by Range Pilates. Disclaimer / Terms & Conditions